MECCA Services   Site Index  Contact Us
MECCA Services  
 
Click on the question to get the answer to MECCA's Frequently Asked Questions.
Your particular question not listed? E-mail or call us with your inquiry.
 
  1. What kind of services do you provide?
    MECCA programs and services span the entire treatment and prevention continuum. MECCA’s diverse staff is committed to providing the best possible individualized care to our clients.

  2. Where do you provide services?
    MECCA offers substance abuse and behavioral health services in the primary service area of Cedar, Iowa, Johnson, Polk, Warren, and Washington Counties in Iowa.
    View information on all of our locations, including pictures and maps.

  3. What kind of staff do you have?
    MECCA programs and services span the entire treatment and prevention continuum. MECCA’s diverse staff is committed to providing the best possible individualized care to our clients. Staff expertise includes substance abuse counseling, psychiatry, vocational rehabilitation, psychology, clinical social work, public health, teaching, and nursing.

  4. Is financial aid available?
    Financial aid is available for those who qualify. A financial assessment of resources and/or insurance is completed to determine the amount of financial aid.

    Applying: Everyone is encouraged to apply for financial assistance. To be considered for financial aid, please bring with you the following information for each person supporting your household:
    1. Payroll stubs from the previous month or most recent payroll stubs.
    2. Income verification from The Workforce Center.
    3. Documentation of other income, including but not limited to FIP, rental income, social security, unemployment, etc.
    Documentation: If you are applying for financial aid, you must provide the above information to be considered.
    Insurance: Many insurance companies pay for services provided by MECCA. Be sure to bring your insurance card. You are also encouraged to contact your insurance carrier before you come to check on your policy’s coverage. Whether on not your insurance will cover services through MECCA depends upon the type of coverage and the conditions imposed by the company in your policy. Title XIX does pay for services provided by our facility.
    Funding Sources: The financial assistance provided to you comes from various sources depending on the services you receive. These sources include: local, county, state and federal grants; and charitable donations.
    Payment: All services are expected to be paid in full upon completion. However, if you have difficulty in doing so, we will discuss this with you at the date of service.


    We accept personal checks, money orders, cashier checks, VISA, MasterCard and cash.

  5. How long have you provided services?
    MECCA has been providing community-based substance abuse and behavioral health services for over 35 years.

  6. Are the services really confidential?
    Anyone may call MECCA with concerns about his/her own or someone else’s substance use. All calls are confidential. MECCA will not release information about any individuals without their prior, written consent.  Read our privacy and confidentiality policies.

  7. Do you do drug testing?
    Drug testing is available upon request for employers, family members, and to meet the Department of Transportation requirements for drivers and other safety sensitive positions. We also perform drug tests randomly as part of monitoring clients in treatment.

  8. How do I get to MECCA?
    See a list of MECCA facilities with maps to each one.

  9. Do you have a waiting list?
    There may be a waiting list to enter one of our treatment programs. Treatment waiting lists are handled by our intake counselors, who can be reached at 319-351-4357 or 515-262-0349.

  10. What can I bring to residential treatment?
    Click here to see information about residential treatment. “Packing for Treatment” includes a list of items that can and cannot be brought into the facility.

  11. When are visiting hours in residential treatment?
    We encourage friends and family members to be a part of a client’s treatment experience. A counselor must approve all visitors before visiting day. Visiting hours are Saturday from 1:00 pm to 5:00 pm. (Visitors must arrive by 1:30 and attend family group in order to visit.)

  12. What is “detox”? How long does it take?
    “Detox” provides a safe and supervised place for people to withdraw while they are closely monitored and supported. The length of time required to detoxify from alcohol and/or other drugs depends upon the individual’s history, as well as the combination of alcohol and other drugs taken. MECCA has detoxification services in Iowa City; in Des Moines, we refer to area hospitals.
 

up   

 
  Home | Privacy Policy | Contact Us | Site Index | About Us | Services | Online Assessment | MECCA Events | FAQs | Resources | Links | Make a Donation 
info@meccaia.com
MECCA Services Central Iowa Regional Office, 3451 Easton Blvd., Des Moines, IA 50317, (515) 262-0349
MECCA Services Eastern Iowa Regional Office, 430 Southgate Avenue, Iowa City, IA 52240, (319) 351-4357
Copyright 2005-08, MECCA Services, all rights reserved
Design and maintenance by
Raptor Productions Design